Follow-up time has a measurable cost at consulting rates.
At $200 per hour, 3 hours of monthly AR administration represents $600 in lost billable revenue. That includes reviewing outstanding invoices, writing follow-ups for overdue milestones, checking whether payments have arrived, and deciding whether a customer who is 10 days late needs a nudge or more time.
Consultants also bill in patterns that complicate collection. Project milestones, phased deliverables, retainer invoices, and final payments each carry different urgency and relationship sensitivity. A follow-up on a $2,000 milestone payment requires a different approach than a follow-up on a $15,000 final invoice. Most invoicing tools treat them identically.
Chasivo differentiates. It tracks each invoice independently with its own risk score, due date, and escalation sequence. The AI factors in the customer’s full payment history, the invoice type, and the current escalation stage when drafting the follow-up. The result is collection activity that runs on data rather than on the consultant’s time.
Manual collection versus automated follow-ups.
Without Chasivo
With Chasivo
What Chasivo provides for independent consultants.
AI follow-up drafts
Native inbox delivery
Per-invoice risk scoring
Customer payment profiling
Unified inbox
Multiple invoice types
Three modes of automation, configurable per customer.
Copilot drafts the follow-up and holds it for review. Nothing sends without explicit approval. Appropriate for new customers, large outstanding balances, or relationships where the tone of each communication matters.
Manual keeps risk scoring and profiling active but disables all AI-generated communication. Appropriate for customers where all correspondence is handled directly by a specific person.
Set a default at the account level. Override per customer as needed. Individual invoices can be paused independently — the customer’s remaining invoices continue under their assigned mode. When a paused invoice resumes, the follow-up sequence picks up at the correct escalation stage based on prior activity, rather than restarting from the beginning.