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Chasivo vs Chaser : What’s the best invoice chasing tool?

Chaser is an established AR automation platform for mid-market teams. Chasivo is built for freelancers, consultants, and small businesses. Both automate invoice follow-ups, but they differ significantly in pricing, email delivery, and target audience.

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Chasivo vs Chaser: side by side

Capabilities	Chaser	Chasivo
Target audience	Mid-market businesses with dedicated AR staff	Freelancers, consultants, agencies, and small businesses
Pricing	Sales-gated. Plans start at $259/month	Free plan available. Paid plans from $19/month
Self-serve sign-up	No. Requires a sales call	Yes. Sign up and start in minutes
Send from your own email	Sends from mail-srv1.com domain. User reviews report customers flagging these as spam	Sends from your own Gmail via OAuth. Your name, your domain, your reply-to
AI follow-up drafts	AI reply drafting available. Template-based dunning sequences	AI drafts calibrated to customer payment history, escalation stage, and tone preference. Rejection feedback loop adjusts future drafts
Per-customer chasing modes	Limited. Some workflow customisation per customer	Autopilot, Copilot, or Manual per customer. Invoice-level pause available.
Risk scoring	No per-invoice risk score. Supports AI-recommended chasing times.	0 to 100 risk score per invoice with specific signals, calculated before the due date.
Customer profiling	Basic payment behavior tracking	AI-generated profiles: average days to pay, preferred payment day, warmth score, reliability rating. Requires 3+ invoices
Accounting integrations	Deep native integrations with Xero, QuickBooks, Sage	CSV and Excel import. Direct integrations on the roadmap
Payment portal	Yes. Customers can view invoices and pay online	Not available
Multi-channel (SMS, phone)	Yes. Email, SMS, and auto-call features	Email only. SMS and WhatsApp on the roadmap
Team access	Multi-user with workflow assignment	Up to 5 members with role-based access on higher plans
Credit checks	Integration with credit agencies	Not available

Where they diverge

Same problem. Very different product fit.

Chaser is a legitimate product for a specific buyer. It’s built for companies with £500k–£5M in annual revenue, a dedicated finance function, and existing ERP or accounting software it needs to plug into. Setup takes weeks. Pricing starts around $259/month for the entry tier, and rises quickly when you need the features that make it actually useful.

If you’re a freelancer, a small agency, or a solo consultant, Chaser is built for someone else. The onboarding is too complex, the price is mismatched, and the follow-ups it sends come from the Chaser domain — your client knows immediately that a system is chasing them, not you.

Email delivery. Chaser sends reminders from its own mail server domain (mail-srv1.com), not the user’s email address. User reviews on G2 and Capterra cite this as a recurring issue, with customers filtering or ignoring emails from unfamiliar senders. Chasivo sends from the user’s own Gmail via OAuth. The recipient sees a personal email, not a platform notification.

Pricing and accessibility. Chaser requires a sales call and starts at $259/month. It is designed for businesses with dedicated finance or credit control staff. Chasivo offers a free plan, self-serve signup, and paid plans starting at $19/month. It is designed for individuals and small teams who manage AR alongside other responsibilities.

Accounting integrations. Chaser has deep, native integrations with Xero, QuickBooks, and Sage. Invoices sync automatically. Chasivo currently supports CSV and Excel import only. If your workflow depends on automatic two-way sync with an accounting tool, Chaser has the advantage here. Direct integrations are on Chasivo’s roadmap but are not live.

AI approach. Chaser uses AI for recommended chasing times and reply drafting. Chasivo generates full follow-up drafts using per-customer payment history, invoice data, escalation stage, and tone preferences. Draft rejection reasons feed back into the system to improve future output for that customer.

THE HONEST ANSWER

Choose based on your situation

Chaser is a better fit if:

You have a dedicated AR or credit control function, process hundreds of invoices monthly, need native accounting software sync, require multi-channel chasing (email, SMS, phone), or need credit checks integrated into your workflow.

Chasivo is a better fit if:

You manage AR yourself or with a small team, need follow-ups to send from your own email address, want AI that adapts to each customer’s payment behavior, prefer self-serve setup without a sales process, or need a solution at a price point aligned with freelancer and small business budgets.

Chasivo vs Chaser: which one should you pick? It depends on the job you are hiring the tool for. Chasivo vs Chaser comes down to whether you need to get invoices paid (Chasivo) or something Chaser does as its primary job. Read the side-by-side above and pick the tool that matches your actual workflow.

Can Chasivo and Chaser work together? In many cases, yes. Chasivo vs Chaser is not always either-or. Keep Chaser for what it does well, add Chasivo for the follow-up work that Chaser does not handle natively.

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