Accounting software records receivables. It doesn’t collect them.
QuickBooks, Xero, Zoho Books and FreshBooks handle the ledger. They track amounts outstanding, generate aging schedules, and send a standard payment reminder when an invoice passes its due date. The same reminder, to every customer, regardless of payment history or relationship.
The work that actually recovers revenue is everything that happens after the aging report: reviewing each customer’s payment history, judging the right tone and timing for a follow-up, writing the email, sending it from the right address, and logging the result. Most firms still do this manually, concentrated in the last week of the month, from a spreadsheet or an inbox.
Chasivo automates the collection layer. Import invoices via CSV or Excel from any accounting tool. The AI profiles each customer’s payment behaviour, scores invoice risk before the due date, drafts follow-ups calibrated to the relationship, and sends them from the customer’s own email address. Every conversation, risk flag, and invoice status is visible from a single dashboard.
AR collection with and without Chasivo.
Without Chasivo
With Chasivo
What Chasivo adds to your AR workflow.
Per-invoice risk scoring
Customer payment profiling
AI follow-up drafts
Native inbox delivery
Five report types
Import from any accounting tool
Three modes of automation, configurable per customer.
Copilot drafts the follow-up and holds it for review. Nothing sends without explicit approval. Appropriate for new customers, large outstanding balances, or relationships where the tone of each communication matters.
Manual keeps risk scoring and profiling active but disables all AI-generated communication. Appropriate for customers where all correspondence is handled directly by a specific person.
Set a default at the account level. Override per customer as needed. Individual invoices can be paused independently — the customer’s remaining invoices continue under their assigned mode. When a paused invoice resumes, the follow-up sequence picks up at the correct escalation stage based on prior activity, rather than restarting from the beginning.